Gift Shop Floor Supervisor
Portland Art Museum

Posted June 11, 2019

Employment Type Full-time, Non-exempt

Compensation 19.00 - 20.00

Company Portland Art Museum

Location 1219 SW Park Ave
Portland, OR 97205



The Portland Art Museum (PAM) strives to be an inclusive institution that facilitates respectful dialogue, debate, and the free exchange of ideas.  With a deep commitment to artists – past and present – and freedom of expression, the Museum and Northwest Film Center’s collections, programs and staff aspire to reveal the beauty and complexities of the world, and create a deeper understanding of our shared humanity.  We are a Museum for all, inviting everyone to connect with art through their own experiences, voices, and personal journeys.  The Northwest Film Center (NWFC), a sister organization to the Museum, is a regional media arts resource and service organization founded to encourage the study, appreciation, and utilization of the moving image arts, foster their artistic and professional excellence, and to help create a climate in which they may flourish. PAM and the NWFC are committed to advancing equity and inclusion by creating a diverse and inclusive workplace. We will continue learning as we work to evolve as an Institution, recognizing that this journey has no end and our commitment must remain. We have an active equity team currently engaged in a year-long journey to examine our internal culture and the work we do through an equity lens. We look forward to having all colleagues join and contribute to this important work. Learn more at  

PAM and the NWFC are equal opportunity employers, committed to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, sexual orientation, gender identity, political belief,  disability or any other legally protected status.  We are committed to the full inclusion of all qualified individuals. As part of this commitment, PAM and the NWFC will ensure that persons with disabilities are provided reasonable accommodations to participate in the application, interview, and hiring process. Alternative formats of this application are available upon request. If reasonable accommodation or an alternative form of this application are needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at or 503.276.4358.  

Each section and question must be fully and accurately answered, please state N/A if not applicable.  No action will be taken on an incomplete application.
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Thank You,
Human Resources Department

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The Portland Art Museum’s mission is to engage diverse communities through art and film of enduring quality and to collect, preserve, and educate for the enrichment of present and future generations. The Floor Supervisor is responsible for operation of the Museum’s retail shop, including driving daily sales and supervision and scheduling of floor staff. The Floor Supervisor will help prepare the gift shop floor and stock themes for upcoming exhibits, including Paris 1900 and Frida Kahlo, Diego Rivera, and Mexican Modernism.


This is a full-time, non-exempt position. Compensation is $19-20 an hour, depending on experience.


Closing Date: June 25, 2019 at 4 PM PST



  • Works side by side with floor staff setting the tone for exemplary customer service
  • Hires, supervises, trains and motivates floor sales staff
  • Manages daily sales reconciliations; cash handling
  • Responsible for maintaining adequate and orderly stock in the stockroom and on the floor
  • Responsible for overall housekeeping and appearance of shop
  • Accountable for customer safety
  • Assists with regular inventories of merchandise
  • Acts as primary liaison to POS vendor
  • Assists buyer with special and fill in orders
  • Responsible for processing shop staff timecards and performance reviews
  • Responsible for coordinating with other departments for staffing for after hours events, book signings etc.
  • Promote equity and inclusion goals and support the work in the museum

  • Works effectively with volunteers, Museum staff and diverse public
  • Accuracy, attention to fiscal detail, and the ability to perform under time constraints
  • Associates’ in business management, fine arts, or similar and 2 years’ experience in successful retail management of a specialty retailer
  • Electronic retail POS experience
  • Visual display experience
  • Willing to lift 30 lbs and stand on feet all day
  • Available to work weekends
  • Excellent interpersonal communication skills
  • High level of integrity, creativity and resourcefulness
  • Skills in prioritizing a variety of shop tasks including merchandise ticketing, displays and housekeeping etc.
  • Responsible for meeting daily, weekly, and monthly sales goals

  • The position is eligible for the Museum's benefits package first of the month following 30-days of full-time employment. Benefits include medical and dental, paid time off (vacation, sick, holiday, jury duty, bereavement), 401k program, long-term disability and AD&D, and a variety of perks such as free Museum admission, Gift Shop discounts, and screenings at the NW Film Center. Please see our website for more details.